Return
As a customer of Posterland, you always have 14 days of right of withdrawal. Fill in the form below (do not forget to inform which products you intend to return, if it is the entire order it is enough to write “the entire order” or similar). Then you will receive a return address label as a PDF that you can print yourself.
For us to approve your return, the product must be in the same condition as when you received it, it is of course fine to only return individual products in your order or the entire order. Please use the original packaging to minimize the risk of damage.
Once we have received the form, you will receive a return shipping label via email, which can be printed and taped on the package that you submit to the nearest Postnord representative.
Return terms according to the right of withdrawal:
– The products are in the same condition as when you received the order
– Return shipping costs 6€ and will be adjusted on the purchase with the payment provider when we receive the return
Complaint
If misfortune has happened and your product is defective, you should make a complaint – describe the problem/error as thoroughly as possible, if we cannot solve the problem remotely, we usually take in the product for a check or offer replacement products.